Privacy Policy

Effective Date: July 15, 2023

This privacy policy (“Policy”) describes how Harvest Thermal Inc. and its parents, subsidiaries, affiliates and portfolio companies (“Company”, “Harvest Thermal”, “we”, “us”) collect, use, and share personal information of consumers, including consumer users of the website, (the “Site”), as well as associated products and services (together, the “Services”), and applies to personal information that we collect through the Site and our Services as well as personal information you provide to us directly. This Policy also applies to any of our other websites that post this Policy. Please note that by using the Site or the Services, you accept the practices and policies described in this Policy and you consent that we will collect, use, and share your personal information as described below. If you do not agree to this Policy, please do not use the Site or the Services.

Table of Contents

1. Personal Information We Collect

We collect personal information about you in a number of different ways:

Personal Information You Give to Us.  We collect personal information that you provide to us, which may include the following categories of personal information depending on how you use our Services and communicate with us:

  • Personal information that identifies you, such as your full name, email address, mailing address, and telephone number;
  • Information regarding your transactions with us, including payments you make to us; and
  • Email addresses that you use.

Personal Information From Job Applicants/Employees.  We may collect personal information about job applicants and employees, including:

  • Contact information, information on your job application, resume or CV, cover letter, writing samples, references, work history, and educational history;
  • Professional qualifications;
  • Information you provide to us in job interviews, screening interviews and phone interviews;
  • Biographical information, such as your name, gender, date of birth, professional history, references, language proficiencies, educational details, and information you make publicly available through job search or career networking sites;
  • Job preferences, such as desired position and compensation, location preferences and willingness to relocate;
  • Employment history; and
  • Other information you provide to us.

Personal Information About Your Use of Our Products.  We may collect personal information about your in-home device and how it is functioning and other characteristics relevant to our products, including:

  • Usage information, such as your home energy usage data and data regarding how your in-home device is functioning;
  • Characteristics about your home, such as its size and age; and
  • Information about the public utility you use to receive electrical service.

Information We Collect Automatically.  We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Site and Services.  For example, when visiting our Site, we may log your computer or device identification, operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site or in the Company’s mobile applications.  How much of this information we collect depends on the type and settings of the device you use to access the Site and Services.

Cookies.  We may log information using “cookies.”  Cookies are small data files stored on your hard drive by a website.  We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.  Other similar tools we may use to collect information by automated means include web server logs, web beacons and pixels.  This type of information is collected to make the Site and Services more useful to you and to tailor the experience with us to meet your special interests and needs.

Google Analytics.  We may use Google Analytics to help analyze how users use the Site and our Services.  Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site.  We use the information we get from Google Analytics only to improve our Site and Services.  Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google.  Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Squarespace Analytics.  Our website provider, Squarespace, provides analytics tools to help analyze how users use the Site.  Squarespace Analytics uses Cookies to collect information about Site traffic and activity.  We use the information we get from Squarespace Analytics only to improve our Site and Services.  Although Squarespace Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Squarespace.  Squarespace’s ability to use and share information collected by Squarespace Analytics about your visits to the Site is restricted by the Squarespace Analytics Terms of Use and the Squarespace Privacy Policy.

Additional Information.  If you choose to interact on the Site or through the Services or otherwise registering for our Services; using our Services; entering into agreements with us; or requesting information from us), we will collect the personal information that you provide.  We may collect personal information about you that you provide through webform, telephone, email, or other communications.  

If you provide us with personal information regarding another individual, please do not do so unless you have that person’s consent to give us their personal information.  Providing personal information about another individual without their consent could be viewed as a data privacy violation and could subject you to sanctions.

2. How We Use Your Personal Information

Subject to this Privacy Policy, our terms of use, and applicable terms and conditions of third-party applications, all data transmitted through the Site and the Services is owned by Harvest Thermal.  Generally, we may use information that we own in the following ways and as otherwise described in this Privacy Policy:

To Provide the Services and Personalize Your Experience.  We use personal information about you to provide the Services to you, including:

  • For the purposes for which you specifically provided it to us, including, without limitation, to enable us to process and fulfill your requests or provide the Services to you;
  • To provide you with effective customer service;
  • To provide you with a personalized experience when you use the Site or by delivering relevant Site content;
  • To send you information about your relationship or transactions with us;
  • To otherwise contact you with information that we believe will be of interest to you, including marketing and promotional communications; and
  • To enhance or develop features, products or services.

To Manage Job Applications and Employees.  We may use personal information of job applicants and employees to manage recruitment and employment generally, such as operating websites or job postings on recruiting boards and websites, recruiting, interviewing and evaluating job candidates and other pre-employment screenings (where permitted by law), analyzing and improving our application and recruitment process, accommodating disabilities or health conditions, communicating with you regarding your candidacy or employment, and other business and human resources operations.

To Create Anonymous Data/Aggregate Data.  We may create Anonymous Data records from your personal information by excluding information (such as your name) that makes the information personally identifiable to you.  We may also aggregate data in a way that does not identify you.  We use this Anonymous Data or Aggregated Data to analyze aggregate cost and emissions savings so that we may improve our Services.  We reserve the right to use Anonymous Data and Aggregated Data for any purpose and disclose such data to third parties in our sole discretion.

3. How We Disclose Your Personal Information

We may disclose your personal information as described below and as described elsewhere in this Privacy Policy:

Third Parties Designated By You.  When you use the Services, the information you provide may be shared with the third parties that you authorize to receive such information.

Third Party Service Providers.  We may provide your personal information to third party service providers to provide you with the Services that we offer through the Site or otherwise, including our professional advisors, installation companies and companies assisting us with market research.  

Affiliates.  We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under common control (“Affiliates”) for the purposes set out in this Privacy Policy.

Corporate Restructuring.  We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.  In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.  If another company acquires Harvest Thermal, our business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information described in this Privacy Policy.

Other Disclosures.  Regardless of any choices that you make regarding your personal information, Harvest Thermal may disclose your personal information if it believes in good faith that such disclosure is necessary for any of the following:

  • In connection with any legal investigation;
  • To comply with relevant laws or to respond to subpoenas or warrants served on Harvest Thermal;
  • To protect or defend the rights or property of Harvest Thermal or users of the Site or Services; and/or
  • To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of service/terms of use.

Third Party Websites.  Our Site or the Services may contain links to third party websites or services.  When you click on a link to any other website or location, you will leave our Site or the Services and go to another site and another entity may collect your personal information from you.  We have no control over, do not review, and cannot be responsible for these outside websites or their content, or to any collection of your personal information after you click on links to such outside websites.  The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, websites or privacy practices.

4. Your Choices Regarding Your Personal Information

You have several choices regarding the use of your personal information on our Services:

Email Communications.  We may periodically send you free newsletters and e-mails that directly promote the use of our Site or Services.  When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).  Despite your indicated e-mail preferences, we may send you Service-related communications, including notices of any updates to our Privacy Policy or terms of service/terms of use.

Cookies.  If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.  Consult your browser’s technical information.  If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.  If you have any questions about how to disable or modify cookies, visit

5. Security of Your Personal Information

Harvest Thermal is committed to protecting the security of your personal information.  We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.  No method of transmission over the internet, or method of electronic storage, is 100% secure, however.  Therefore, while Harvest Thermal uses reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

6. International Users

Please note that our Site and the Services are provided in the United States.  As such, they are governed by the laws of the United States.  If you use our Site or our Services, your personal information will be subject to United States law and processed in the United States or in other countries.

7. Children

Our Site and the Services are not intended for children under 13 years of age, and you must be at least 18 years old to have our permission to use the Site or the Services.  We do not knowingly collect, use, or disclose personally identifiable information from children under 13.  If you believe that we have collected, used, or disclosed personally identifiable information of a child under the age of 13, please contact us using the contact information below so that we can take appropriate action.

8. Do Not Track

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals.  Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you.  For more details about Do Not Track, including how to enable or disable this preference, visit

9. Updates to this Privacy Policy

We reserve the right to change this Privacy Policy at any time.  If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the “Effective Date” at the top of this Privacy Policy.  Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.

10. Contact Us

Our contact information is as follows:

Telephone: (510) 962-6898


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